Support

Last updated: August 20, 2025

Common questions

How do I activate my QR?

Scan the QR with your phone camera and follow the on‑screen prompts to create or sign in and assign a profile.

Can I keep a memorial private?

Yes. Set the memorial to Private and share access only with the people you invite.

How do I delete my account and data?

In the app go to Legal & Privacy → Delete My Account. This permanently erases your data.

Contact

Email us at support@myfeatherco.com and include your order number (if applicable).

Helpful links

  • Warranty
  • Refunds
  • Privacy Policy
  • Terms of Service