Privacy Policy

Last updated: August 20, 2025

This Privacy Policy describes how MyFeather collects, uses, and protects your information. MyFeather is owned and operated by MyFeather Memorial LLC, a limited liability company registered in Oklahoma, doing business as "MyFeather" ("MyFeather," "we," "our").

At MyFeather, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your information. It also outlines your rights under global and U.S. privacy laws.

1. Information We Collect

We may collect the following categories of information when you use MyFeather:

  • Account Information: Name, email address, username, date of birth, and optionally city and state.
  • Memorial Content: Photos, videos, audio files, stories, and related memorial information you upload.
  • Usage Data: QR scans, page views, device/browser information, and IP addresses for analytics and fraud prevention.
  • Payment Information: Handled securely by Stripe; MyFeather does not store your card details.

2. How We Use Your Information

We use your information to:

  • Provide and improve the MyFeather platform and memorial experiences.
  • Enable QR code scans, profile displays, and media sharing.
  • Send important service-related notifications (activation, warranty, policy updates).
  • Maintain platform security, prevent abuse, and comply with legal obligations.

3. Sharing & Public Access

Memorials marked as Public are viewable by anyone with the QR code or link. Private memorials remain hidden unless you explicitly share access. We do not sell your personal information to third parties.

4. Data Storage & Security

Data is securely stored with trusted providers (e.g., Supabase, Stripe). We use encryption, secure authentication, and regular backups. However, no system is 100% secure; you use MyFeather at your own risk.

5. Account Deletion & Data Retention

If you delete your MyFeather account, all personal data, memorial profiles, and uploaded media are permanently deleted from our systems. We do not keep, sell, or archive your information after account deletion, except where retention is required by law (e.g., financial transaction records for tax compliance).

This deletion policy complies with GDPR (EU), CCPA/CPRA (California), and other state privacy laws.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data.
  • Request deletion of your data (“Right to be Forgotten”).
  • Correct inaccurate or incomplete data.
  • Restrict or object to processing of your data.
  • Request portability of your data in a machine-readable format.

Requests may be submitted to privacy@myfeatherco.com. We will respond within required legal timeframes.

7. Children’s Privacy (COPPA)

MyFeather is not intended for children under 13. We do not knowingly collect information from children. Parents or guardians who discover their child has registered without consent should contact us immediately, and we will delete the account.

8. International Users

If you access MyFeather from outside the U.S., your information may be transferred to and processed in the United States. By using MyFeather, you consent to this transfer subject to applicable data protection safeguards.

9. Cookies & Analytics

MyFeather may use cookies and analytics tools to enhance user experience, analyze trends, and track usage. You can disable cookies in your browser, but some features may not function properly.

10. Data Breach Notification

In the event of a data breach affecting your personal data, we will notify you and relevant authorities in compliance with applicable laws (e.g., GDPR, U.S. state breach notification laws).

11. App Store & Platform Compliance

For users accessing MyFeather via mobile apps, we comply with Apple App Store and Google Play privacy disclosure requirements. This includes clear statements about the data we collect, how it is used, and your ability to request deletion at any time.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or notice on your dashboard. Continued use of MyFeather after changes are posted means you accept the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@myfeatherco.com.