Terms of Service
Last updated: August 20, 2025
These Terms of Service ("Terms") govern your use of MyFeather. MyFeather is owned and operated by MyFeather Memorial LLC, a limited liability company registered in Oklahoma, doing business as "MyFeather" ("MyFeather," "we," "our").
1. Acceptance of Terms
By using MyFeather ("the Platform"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Platform.
2. Eligibility & Age Restrictions
You must be at least 13 years old to create an account. If you are under 18, you represent that you have the consent of a parent or legal guardian. Use of MyFeather by children under 13 is prohibited and may result in account removal in compliance with COPPA.
3. Account Registration
You agree to provide accurate registration information and maintain the confidentiality of your login credentials. You are responsible for all activity under your account.
4. QR Code Activation & Usage
Each QR code is uniquely linked to a digital memorial. Reselling, duplicating, or misusing QR codes is prohibited. MyFeather may disable QR codes used in violation of these Terms.
5. Content Ownership & Intellectual Property
You retain ownership of content you upload but grant MyFeather a non-exclusive, worldwide license to host, display, and share it as part of the memorial experience.
You must ensure you have rights to all content uploaded (e.g., professional photographs, stock images, obituaries, poems, logos, or designs). Uploading content without permission may violate copyright law. Under Section 230 of the Communications Decency Act, MyFeather is not liable for user-submitted content.
6. Privacy & Publicity Rights
You may not upload content that violates the privacy or publicity rights of others, including living individuals, deceased persons, or children, without appropriate consent.
7. Prohibited Content
You may not upload content that is illegal, hateful, defamatory, obscene, or otherwise violates laws or rights. MyFeather reserves the right to remove such content and suspend accounts.
8. Refunds & Warranty
All purchases are final. Because QR codes are customized items, no refunds are offered. MyFeather provides a lifetime warranty, subject to the following conditions:
- Warranty claims must be submitted via warranty@myfeatherco.com.
- Customers must pay shipping costs for replacements.
- A maximum of two claims per QR code per year is permitted.
9. Account Deletion & Data Removal
You may delete your account at any time. Upon deletion, MyFeather permanently erases your personal data and uploaded memorial content, except where retention is required by law (e.g., financial transaction records).
10. Mobile App & Platform Compliance
By downloading or using the MyFeather mobile app, you agree to comply with the terms of the App Store or Google Play from which you obtained the app. These Terms apply equally to web and mobile usage.
11. Limitation of Liability
MyFeather is provided “as is.” To the fullest extent allowed by law, MyFeather disclaims liability for damages resulting from use of the Platform, third-party services, or user-submitted content.
12. Termination
We may suspend or terminate your account at our discretion for violations of these Terms or applicable laws.
13. Changes to Terms
MyFeather may revise these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the State of Oklahoma, United States. Consumer protection rights may vary depending on your state or country of residence.
15. Contact Us
For questions, contact us at support@myfeatherco.com.